Common questions

MDM stands for Mobile Device Management. It just means you can lock, find, or wipe a laptop from far away, using your phone or computer. If you rent out laptops, this is how you keep them safe.

Yes. If a customer misses a payment, you can lock their laptop with one click. They'll see a message telling them to pay you. Once they pay, it unlocks by itself.

Before you hand over a laptop, the customer uploads their ID and proof of address. We check that it's real. They also sign your rental agreement right on their phone, so you're not guessing who you're dealing with.

You can see the last place the laptop connected to the internet, and lock it right away. This makes it much easier to get your laptop back without going to court.

Yes. If a borrower misses a payment, you can lock their laptop with one click. They'll see a message telling them to pay. Once they pay, it unlocks by itself.

Before you approve a loan, the borrower uploads their ID and we pull their credit report. You'll see their risk before you hand over a laptop.

You can see the last place the laptop connected to the internet, and lock it right away. This makes recovery far easier without going to court.

Yes. Whether your laptops are Windows or Mac, you manage all of them from the same simple screen.

Most apps only do one job: one locks laptops, another tracks who has them, another handles payments. LaptopFirst does all three together, so when someone stops paying, their laptop locks automatically — no extra work for you.