Terms of Service
The terms that govern your use of LaptopFirst’s managed hardware, software, and support subscription.
Template draft — replace bracketed placeholders and have counsel review before publishing live.
1. Acceptance of Terms
By accessing or using the LaptopFirst website, subscription service, or any associated device, hardware, or support offering (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.
2. Description of Service
LaptopFirst provides managed laptop hardware, pre-configured software environments, and IT support on a recurring monthly subscription basis (“Subscription”). Devices remain the property of LaptopFirst (or its financing/leasing partner) unless a separate purchase or buyout agreement is executed in writing.
3. Subscription & Billing
Subscription fees are billed monthly in advance to the billing details provided at sign-up, in accordance with the plan selected in your Order Form. Prices are exclusive of applicable GST unless stated otherwise.
- Billing cycles renew automatically unless cancelled per Section 7.
- Late or failed payments may result in service suspension after a grace period stated in your Order Form.
- Plan changes (adding/removing seats, upgrading devices) take effect on the next billing cycle unless otherwise agreed.
4. Device Use & Ownership
Devices supplied under the Subscription are provided for business use by the customer’s authorized personnel only. Title to hardware remains with LaptopFirst for the duration of the Subscription. Customers may not sell, pledge, sublease, or transfer possession of devices to any third party without prior written consent.
Devices are enrolled in Mobile Device Management (MDM) for security, tracking, and lifecycle management as part of the Service.
5. Customer Obligations
- Use devices in accordance with applicable law and this Agreement.
- Report loss, theft, or damage within 24 hours of discovery.
- Return devices in good working condition (normal wear excepted) upon Subscription termination.
- Not attempt to remove, disable, or circumvent MDM/security software installed on the device.
6. Limitation of Liability
To the maximum extent permitted by law, LaptopFirst’s aggregate liability arising out of or related to the Service shall not exceed the total Subscription fees paid by the customer in the three (3) months preceding the claim. LaptopFirst is not liable for indirect, incidental, or consequential damages, including loss of data or business interruption, except where caused by LaptopFirst’s gross negligence or willful misconduct.
7. Termination
Either party may terminate the Subscription in accordance with the notice period and minimum commitment term specified in the Order Form. See our Cancellation & Refunds Policy for details on mid-cycle cancellations and refund eligibility.
8. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [Registered City], India.
9. Contact Us
Questions about these Terms can be sent to sales@laptopfirst.in or +91 8851216076.